PRIVACY POLICY

Hello! This is where we keep our Privacy Policy.

Our Privacy Policy was last updated on Sept. 24th, 2019.

Effective Date: Sept. 24th, 2019

 

About Us

At Denbo Think, our website (https://www.sindrax.com) is just for parents, while our apps are designed for the whole family, including young children with parent supervision. We take privacy seriously at Denbo Think and this policy is designed to share what information we collect and how we use it.
Denbo Think may change or update the Privacy Policy at any time as we add new or different features, or as the law changes. Unless another date is given, the changes are effective upon posting. If we make a material change to this policy we will post notice here before making the change and if we have your parent email address we will contact you to tell you about the changes. Thus, you should review the Privacy Policy frequently. This Privacy Policy is also part of the Terms of Service that explain your rights and responsibilities and Denbo Think’s when using Denbo Think’s services and sites. If you don’t agree with this Privacy Policy or the Terms of Service, you should not use the sites and services. If you have any questions please contact us at sales@sindrax.cn. Denbo Think is owned by Sindrax Technology Co., a hi-tech corporation founded in 2011 in Singapore and growing in China. We are dedicated to providing interactive multimedia products for children aged 2-8 years old. With cutting edge interactive technologies and innovative education concepts, we design and develop digital products which transforms traditional kids spaces into immersive playing and learning areas.

 

Children’s Privacy

There are no third-party ads in our apps.

To help us provide you with the best service, we may collect your unique device identifier, IP address, mobile phone carrier, game progress, time spent playing, and achievements. This information is for internal use only and can’t be shared. It’s just for us to help us improve our services for you.

If you have any questions about our collection and use please contact us at sales@sindrax.cn.

 

General Privacy

What Kind of Information is Collected?
There are two types of data that may be collected. The first one is called personal data. This is personally identifiable information that identifies a user as an individual. Denbo Think may collect personal data that parents voluntarily provide on the website. The second type is non personal data which doesn’t directly identify an individual or which may have been personal information but has had the personally identifiable information removed. Denbo Think may collect non personal information about the use of the website and apps to help us improve our services.

 

More About Personal Data

We collect personal data when a parent submits content to a forum or blog, or requests technical support. This data may include a name (screen or nickname), gender, birth date, email address, mailing or shipping address, telephone number, and payment information. This information may be used to provide services and the sites to you, to process and fulfill your orders, to contact parents about new services and features and to send push notifications if consent to receive them has been given. If you contact us for help we will only use your email address to reply to your question.
Please note that if a parent posts personal information about themselves in a community forum or blog in the parent section, in addition to being collected, this data is made public for others to see. The parent is responsible for the disclosure of any such data in those forums.

 

More about Non Personal Data

We may use cookies and web beacons to help deliver and analyze our services (e.g., by counting the number of times a page or advert has been viewed).

Denbo Think may also use third parties from time to time to deliver a service to parents only, such as payment processing, sending emails, infrastructure and IT services, or helping with customer or technical support. We only work with companies that follow this privacy policy and agree not to use your information for any other purposes. If you’d like more information on this, please contact us at sales@sindrax.cn.

 

A Word About What We Might Disclose

As you can see, we collect minimal personal data, and some nonpersonal data for internal use only or in conjunction with third parties to help us operate, analyze, and improve our sites and services. In addition, we may disclose your personal or nonpersonal information to additional parties if we believe we are required to by law, by a judicial proceeding, to protect Denbo Think’s rights and properties, or to investigate fraud, intellectual property
infringement, and any other conduct that might be illegal or expose Denbo Think or a user of its services to legal liability. In addition, Denbo Think may disclose information collected from a parent in the event of a change or proposed change in the ownership of the company; for example, a sale, a merger, or bankruptcy.
Parents may disclose information about themselves by posting in the public forums on the site. Denbo Think is not responsible for what parents say and post in these sections.

 

Links

We may include links to third parties from our website or services. Denbo Think isn’t responsible for these companies and including a link to them doesn’t mean that Denbo Think endorses them. So be sure to check their privacy policies if you decide to visit them. And remember, your use of Denbo Think’s sites and services may also be subject to the terms and conditions and privacy policies of other services that Denbo Think doesn’t control such as mobile application stores, mobile software platforms, online social media sites, or payment processors.

 

Security

Denbo Think uses generally accepted security measures and safeguards in an attempt to keep the data it collects secure and requires that the third parties it works with agree to do the same. The measures and safeguards include limiting access to the data to those persons who need it to complete their work for Denbo Think, using a fire-wall protected environment, and storing personal information in secure operating environments. That said, Denbo Think cannot and does not guarantee and does not accept liability for unintentional disclosure.

 

Data Retention

User data is retained as long as it is necessary to provide the service. Data is deleted from our records when it is no longer needed within a reasonable timeframe.

How to Update or Remove Your Information

Denbo Think keeps your content for as long as necessary in providing its services. If you want to opt out of services, or review or delete your information, please contact us at sales@sindrax.cn.

If you have any questions about this Policy or our processing of data about you, please contact us at sales@sindrax.cn.

Or via mail at:
Sindrax Technology Co., Ltd (Hang Zhou, China)

Wen Yi West Road 75, Xihu District, Hangzhou, China.

If you have a concern about our handling of your personal information, please get in contact with us first so we can try to resolve your query. If however, you feel we have not dealt with your concern and that we are failing to meet our legal obligations, you can report this to your local data protection regulator.